FAQ

🪵 1. What materials are your chess sets made from?

Our chess sets are handcrafted from high-quality, sustainably sourced hardwoods such as Ebony, Rosewood, Sheesham, and Boxwood. Each piece is carved and finished by skilled artisans.

🧰 2. Are your chess sets handmade?

Yes! All our chess sets are 100% handmade by experienced craftsmen with over 30 years of expertise in chess piece manufacturing.

🌍 3. Do you ship internationally?

Absolutely. We ship worldwide, including to the USA, UK, Canada, Europe, Australia, and more. Shipping charges and times are calculated at checkout based on location.

📦 4. How long does it take to process and deliver my order?

Processing time: 2–4 business days
Delivery time:
- India: 3–6 business days
- USA/Europe: 6–12 business days
- Rest of world: 10–15 business days

💳 5. What payment methods do you accept?

We accept all major payment methods including Visa, MasterCard, UPI, PayPal, Google Pay, and more.

🔁 6. What is your return policy?

If your product arrives damaged or defective, we accept returns within 7 days of delivery. Visit our Return Policy page for full details.

🛃 7. Will I have to pay customs or import taxes?

International orders may be subject to customs duties or import fees, depending on your country’s regulations. These charges are the customer’s responsibility.